
Please click “ Accepted Solution ” if you feel my post solved your issue, it will help others find the solution. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. If the issue still persists, I'm sending out a private message to assist you with the next course of action. Please follow the steps mentioned in this document: HP PCs - Error Messages Display on a Blue Screen (Windows 10)

I tryed that and after 4 hours of the recovery tool being active its blue screened.(Drive Power Faliure)again. Watching your videos you attached the correct method for my laptop is to disconnect the ac power and hold the power button for 15 seconds and then reastablish the ac power. Hi, thanks for the response, sorry took a while reply the hp laptop i have, Has a fixed battery inside which requires taking the back panel off and manually removing. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
